> ## Documentation Index
> Fetch the complete documentation index at: https://dialmain.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to common questions about Dialmain

Here are answers to the most common questions about Dialmain. If you don't find what you're looking for, reach out at [support@dialmain.com](mailto:support@dialmain.com).

<AccordionGroup>
  <Accordion title="What is Dialmain?">
    Dialmain is a B2B lead generation service that provides verified direct owner-level contact information — including mobile numbers and personal email addresses — for local businesses. You get verified data delivered to your dashboard within 24 hours, ready for outbound outreach.
  </Accordion>

  <Accordion title="How accurate is the data?">
    Our multi-source enrichment process achieves 90%+ data accuracy. We combine Google Maps scraping, search API enrichment, skiptrace technology, and AI verification to ensure the contact information you receive is current and reachable.
  </Accordion>

  <Accordion title="How fast is delivery?">
    All orders are delivered within 24 hours. Once your leads are ready, you'll receive an email notification and can download your CSV directly from your dashboard.
  </Accordion>

  <Accordion title="What data fields are included?">
    Each lead record includes the following fields:

    * Owner name
    * Owner mobile number
    * Owner email address
    * Business name
    * Business website
    * Google review count
    * Business address

    See [Data Fields](/data-fields) for a full field reference.
  </Accordion>

  <Accordion title="Do you offer replacements?">
    Yes. We offer up to 10% replacement on any order for invalid or unreachable contacts. To request a replacement, submit a replacement request directly from your dashboard.
  </Accordion>

  <Accordion title="Can I use my own business list?">
    Yes. Choose the **Enrichment Only** option when placing your order. Upload your existing CSV and we'll enrich it with verified owner mobile numbers, email addresses, and additional data fields.
  </Accordion>

  <Accordion title="Is this compliant for B2B outreach?">
    Yes. All data consists of publicly available business contact information intended for legitimate B2B outreach. You are responsible for complying with applicable laws and regulations in your jurisdiction, including CAN-SPAM and GDPR. See [Compliance](/compliance) for guidance.
  </Accordion>

  <Accordion title="What plans are available?">
    Dialmain offers three monthly subscription plans:

    * **Starter** — \$60/month · 2,000 leads
    * **Growth** — \$100/month · 4,000 leads
    * **Scale** — \$280/month · 14,000 leads

    All plans include a 14-day money-back guarantee. See [Pricing](/pricing) for full plan details and add-ons.
  </Accordion>

  <Accordion title="Is there a money-back guarantee?">
    If less than 70% of the data is bad, **no refund will be issued**, as enrichment costs are non-recoverable
  </Accordion>

  <Accordion title="How do I cancel my subscription?">
    You can cancel anytime from your account settings. There are no cancellation fees. Credits from your current billing period are not refunded upon cancellation.
  </Accordion>

  <Accordion title="What niches can I target?">
    You can target any local business niche, including HVAC, dentists, gyms, restaurants, plumbers, roofers, and any niche you want. When submitting a request, specify your niche, location, and any filters — we'll build a list to match.
  </Accordion>

  <Accordion title="What's the difference between Custom Build and Enrichment Only?">
    * **Custom Build** — We find and build a new lead list from scratch based on your niche, location, and filter criteria.
    * **Enrichment Only** — You upload an existing business list (CSV) and we add verified owner contact data: mobile numbers, emails, and more.
  </Accordion>
</AccordionGroup>