> ## Documentation Index
> Fetch the complete documentation index at: https://dialmain.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> How Dialmain collects and uses your personal information

**Last updated: March 5, 2025**

Shaudan (SMC) Private Limited, operating as Dialmain, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a user.

## Information we collect

When you use Dialmain, we may collect the following:

* **Name** — to identify your account
* **Email address** — to communicate order updates and notifications
* **Business information** — to understand your lead request needs
* **Lead request details** — to build and deliver your lead lists

We collect this information only to operate the platform and deliver lead services to you.

## How we use your information

We use the information we collect to:

* Process your lead requests
* Deliver your lead files to your dashboard
* Send order confirmations and status notifications
* Improve our services and platform experience

We do not use your information for advertising or sell it to data brokers.

## Data sharing

We do not sell or share your personal information with third parties. The only exceptions are service providers that are strictly necessary to operate the platform — for example, our payment processor to handle your subscription or purchase.

Any third-party service providers we work with are bound to use your data only for the purpose of providing their service to us.

## Data security

We implement security measures to protect your data from unauthorized access, loss, or misuse. Access to your personal information is restricted to authorized personnel only.

While we take reasonable precautions, no system is completely secure. If you have concerns about your account, contact us at [support@dialmain.com](mailto:support@dialmain.com).

## Your rights

You have the right to request access to, updates to, or deletion of your personal data at any time. To exercise these rights, contact us at [support@dialmain.com](mailto:support@dialmain.com). We respond within a reasonable timeframe.

<Tip>
  If you want to update your account email or business details, you can also do so directly from your dashboard.
</Tip>

## Cookies

We may use cookies to improve your browsing experience on the Dialmain platform. Cookies help us remember your preferences and understand how the site is used.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect some platform functionality.

## Contact

If you have questions about this privacy policy or how we handle your data, reach out at [support@dialmain.com](mailto:support@dialmain.com).